Skip to main content

Privacy Policy

Last updated: 2026-08-15. We've tried to say exactly what we keep, in plain English, rather than claim the right to keep anything. Send questions to hello@theneighborhoodpros.com.

The short version

  • We do not sell your data, and we do not share it for advertising.
  • There are no third-party analytics or ad trackers on this site: no Google Analytics, no Meta (Facebook) pixel, and no session recording.
  • We never store the IP address of someone who scans a QR code, only a scrambled version that can't be turned back into the address.
  • Scan records are deleted automatically after 400 days.

1. If you're an advertiser

When you create an account and book a spot, we keep your email address, business name, industry, phone and website if you give them, your logo and any artwork you upload, the ZIP codes and months you booked, and the history of your reservation (when it was paid, when the proof was sent, and when it was approved).

Payment details never touch our servers. Card numbers go directly to Stripe, our payment processor. We store only Stripe's identifiers for your customer record and payments, plus the amounts, so we can show you your own billing history and issue refunds.

2. If you scanned a QR code on a postcard

You do not have an account with us, and we are not trying to identify you. When a code is scanned, we record which advertiser's code it was, the time, a one-way hash (a scrambled version) of the IP address, the browser's identifying text (which tells us the device type, such as iPhone, Android, or computer, and whether it was an automated visitor such as a link preview), an approximate location (city, region, and country), and the address of the page that sent you, without any extra details added to the end of it.

The scrambled IP is mixed with a secret value and cannot be turned back into an IP address. We keep it only to tell one visitor from another when counting, and to catch automated scanning. For the page that sent you, we drop anything after a question mark in its address, so that extra information never reaches our database.

The advertiser sees counts, trends, and approximate locations. They never see your IP address, the scrambled version, or anything that identifies you.

3. If you're a business we contacted

We build lists of businesses to contact from public sources (business directories, public listings, and public websites). We keep the business name, category, public contact details, and public address. This is business contact information, not personal browsing data.

Every message we send explains how to be removed. Ask, and we delete the record. We keep only the minimum needed to avoid contacting you again.

4. How long we keep things

  • QR scan records: 400 days, then deleted automatically by a daily job. 400 days is longer than the longest booking we sell, so a 12-month advertiser can always see their full campaign.
  • Account and reservation records: kept while your account is open, and afterward only as long as tax and accounting law requires.
  • Artwork and proofs: kept for the life of the campaign plus some extra time, so we can reprint a card if something goes wrong during printing.

5. Who else sees it

We use a small number of outside services, each for one job:

  • Stripe: payments. They receive your payment details directly.
  • Supabase: our database and file storage.
  • Vercel: hosting.
  • Resend / Brevo: sending you email about your own reservations.
  • Mapbox: the campaign map on this site.
  • Cloudflare Turnstile: checking that form submissions come from people, not bots.
  • USPS: delivers the mailing itself.

None of them are allowed to use your data for their own advertising. We have never sold data and have no plans to.

6. Cookies

We set a session cookie so you stay signed in, and Turnstile sets one while it checks a form. That is all. There are no advertising or tracking cookies here, which is why this site doesn't show a cookie banner.

7. Your choices

Email us and we will tell you what we hold about you, correct it, or delete it. There is no form to fill in and no fee. If you ask us to delete your account, we remove your personal details and keep only the minimum transaction record that accounting rules require.

If you live somewhere with specific data rights (such as the GDPR in Europe, or state privacy laws in the US), those rights apply to you here. The answer is the same: email us and we will do it.

8. Children

This is a service sold to businesses. We do not knowingly collect anything from children.

9. Changes

If we change this policy we will update the date at the top, and email customers with active reservations if the change is significant. Our terms of service cover bookings and payments.

10. Reaching us

hello@theneighborhoodpros.com. We read every message. The Neighborhood Pros is a service of Rapid Print Solutions, Cincinnati, Ohio.

We wrote this to be easy to read. If something here is vague where you need it to be precise, tell us and we will fix the wording.